SharkVac Automatic Robotic Pool Cleaner

Q: I have the XL model Lately it stock on the bottom pool returns. Any idea

Q: I have a Shark Vac and the on/off button on the power pac (Model RC9742, Serial 21121112000464010) needs to be replaced. It still works but the cover on the button has eroded from age making it difficult to see whether it is on or off. How can I replace this? I live in Rhode Island.

Q: My vacuum only runs about 5 minutes

Q: Is there a cover for the SharkVAC, and how should we store it?

Q: I’m having trouble opening the lid to remove the filters. Is there a trick I’m missing

Q: When I pull the robot out of the water, all the debris falls back into the pool. What is the issue?

Q: Hi, the male connector of the cable to the transfo and the female connector at the transfo are broken. Are the female and male connector seperately deliverable to fix the Issue and what are the serie numbers and price?

Q: I just received my Sharkvac Model number W3RC9740WCCUB out of the box. Made sure filters are in place. Plug it in. Light comes on on control unit. It will not do anything in the water. Water temp in 68 degrees. Am I missing something.

Q: Our sharkvac climbs the walls and ends up above the waterline. You then have to turn it off so it sinks. After you turn it back on, it will again climb above the waterline and float on the surface. It is three years old and this just started to happen.

Q: I have a rc9740cub model. It is just less than 1 year old. It will run around the pool no problem but it doesn't seem to vacuum anything up. When I remove it from the pool, there isn't anything inside. Lots of leave and debris still in the pool. Am I missing something?

Q: I have a sharkvac pool vacuum about 2 yrs old . It comes on then suddenly stops. When it comes on a starts togo it just stops in one spot. I have checked the cord no kink in the line ? Also have checked the propeller and no debris there ? Need help ? Thank you .

Q: I have two questions. I have a sharkvac Xl that’s 4 years old and broken. I’m buying a new robot and liked this one. My question is what is the flow rate on this unit. My other question is what micron level of filtration does it do. I see other brands that filter to 3 micron and have flow rates of 100gpm

Q: What is the price of the following product? RC9740CUB

Q: I used my Hayward shark vac all summer and it worked fine, then the other day I put it in the pool and it started making this loud noise and only went about a foot and then stopped. I wonder what this could be?

Q: I bought my shark robot last year used it 3 times ?? Opened my pool this year & my rollers came off & r broken now & I can't use my robot !! What r u going to do for me ??