Why does my Hayward OmniLogic and Pro App say MSP Not Connected
The Hayward OmniLogic® App and Hayward Pro App will undergo scheduled maintenance to improve our cloud services. During this time, app connectivity may be intermittent.
Please note that your pool systems will continue to operate normally and follow all existing schedules throughout this update.
Please note that new account creations or site registrations during the maintenance window may be subject to data loss. We recommend postponing new registrations until maintenance is complete.
Thank you for your patience during these infrastructure upgrades.
When these maintainance cycles occur they will result in the following screen:
MSP not connected
Select a site from the menu.
Current Hayward OmniLogic and Pro App status: Not Active
