HeatPro Heat Pump, 100,000 BTU, Round Platform, Heat+Cool

Q: my 2 month old unit is no longer heating. The fan is running, but the air blowing out the top is not cool like it usually is when it is working. The water coming out of the pool jets is not warm as well. I am not getting any error messages.

Q: I read the manual to change to Heat only mode and it tells me to hold down - + buttons together for 5 seconds then I will see either a C, H or A. Select which one I want then within no other activity it set that mode. I hold for 5 seconds and it shows nothing. If I turn it off and I hit either + or - it then shows me that function which I selected but in the manual it says once you turn it off it will resort to what the setting was at manufacturer. I have searched for videos to show me how but nothing. Thanks

Q: My heat pump, model number HP21124T, is showing a FLO error. What is the part number I need to fix this, and how can I replace the part?

Q: I have a programmable the pump with the 4, 8, 12 hr settings. I run it 8 hrs a day. Can I leave the heat pump on, let it “EO1” during the off time and then come back on again when it has flow?

Q: The HP31005T says it’s 40” tall, and needs 72” vertical clearance. I’m assuming for ventilation. Is that 72” on top of the 40”, so I’d need 112” clearance above the unit.

Q: What gauge wire is need with the 30amp breaker

Q: I’ve reached out to the local Dealer for warranty repair. They return the initial call but when you follow up, they disappear. I have a simple issue, a fan that is continuously running on a brand new unit, but no one can help. Any other ideas? Can someone reach out to me? Thanks!

Q: The compressor is shutting off when the water reaches the target temp, but the fan is spinning continuously and still using 5kwh of power. It used to totally shut off but no longer. Any ideas?

Q: I’m controlling this heat pump using iAquaLink. Should the pump be in oB mode for this?

Q: I have it I have a heater like that. By mistake, I removed a sensor in a blue tank and the stick broke. Do you have that part?

Q: New inground pool going is a rectangle 12x22 3' to 5', which heater/cooler should I get?

Q: Which heater would you recommend for 25000 gallon pools

Q: What is an e81 error code?

Q: I have the round heat-cool pump. It's a new pool finished last April. I have a EO3 error code and can't find ANYWHERE in the manual or troubleshooting guide how to fix it. CAN YOU PLEASE HELP ME???? My pool builder is useless!!

Q: Would this heater-cooler be able to cool a pool from 95*F to 85*F is the Florida sunshine? I've never heard of coolers before and looking for a new gas heater right now. This one is so small. What do you recommend?